AI for General Administration
Reclaim hours every week. AI handles the repetitive work.
Administrative assistants, receptionists, back-office analysts, secretaries and general support
Your admin team is buried in tasks that AI can already handle.
Rewriting the same email templates, manually scheduling meetings, formatting documents. These are hours spent on zero-value work that a well-instructed AI tool resolves in seconds.
The administrative sector concentrates most of the repetitive tasks in any company. Documents, emails, spreadsheets, scheduling. All of this can be done much more efficiently when the team learns to use AI in their daily routine. The practical result is simple: hours recovered every week.
What it costs to not act now
- Hours wasted on tasks AI already solves
- Slower decisions while competitors move faster
- Disengaged professionals burdened by operational overload
- Missed opportunities from lack of real-time data analysis
- Operational costs that could be drastically reduced
What your admin team will achieve
Concrete, measurable results. No empty promises.
Reduction in repetitive manual tasks
Documents, emails and communications produced in a fraction of the time
Fewer errors, more standardization and quality in deliverables
More valued professionals focused on strategic tasks
Faster and better-documented onboarding and internal processes
Who is this track for?
This training was designed for professionals who want to use AI practically and immediately in their work, with no prior technical knowledge required.
- Administrative assistants
- Receptionists and secretaries
- Back-office analysts
- General support professionals
- Operations coordinators
AI for General Administration
Training built from the inside out for your sector. Every example, use case and hands-on exercise is developed with the reality of Administration in mind.
How the training works
A 5-phase methodology, from literacy to real behavior change. Applied to the specific context of Administration.
100% contextualized content
All examples and exercises come from the Administration universe. No generic analogies.
Hands-on from day one
Each module has practical exercises. You leave the training with prompts, templates and workflows ready to use.
Measurable results
We define metrics before the training to measure the real impact in the weeks that follow.
Full track: modules and content
5 modules, 15 practical lessons. Total workload: 14h.
01 Module 1: AI in the Office - First Steps
- AI tools for immediate use in admin
- How to give efficient instructions to AI (prompts)
- AI for researching, summarizing and organizing information
02 Module 2: Productivity with AI
- Creating emails, communications and meeting minutes with AI
- Document formatting and revision with AI
- AI in Excel and Google Sheets: formulas, analysis and automation
03 Module 3: Simple Workflows and Automations
- Automating repetitive tasks with AI (no coding)
- AI for scheduling and calendar management
- Building smart templates for your sector
04 Module 4: Prompt Engineering from Basic to Advanced
- Prompt fundamentals: structure, context and clear instruction
- Advanced techniques: chain-of-thought, few-shot and role prompting
- Prompts for admin: emails, meeting minutes, communications, reports and spreadsheets
05 Module 5: Data Governance and Responsible AI
- Handling internal and third-party data safely with AI
- What not to share with external AI tools
- Best practices for safe and responsible AI use in daily operations
Want the full curriculum as a PDF or a custom proposal for your company?
Request a proposalPaolo Almeida
Innovation strategist with 19 years of experience in digital transformation and technology. Specialized in making AI accessible and applicable to teams in any area, no jargon, no unnecessary technicalities.
Has trained over 6,000 professionals across more than 60 companies, from startups to multinationals. Speaker, mentor and a leading reference in applied business AI in Brazil.
View full profileCommon questions about this training
Answering the most common questions about the Administration track.
Is prior knowledge of AI tools required?
No. The training starts from scratch, using plain language and hands-on exercises from day one.
Which tools will be covered?
ChatGPT, Gemini, Copilot, Excel/Sheets with AI, and simple automation tools, all without any coding.
Is the training suitable for the entire administrative team?
Yes. From receptionist to back-office analyst, the content is adapted for all administrative profiles and seniority levels.
How long is each session?
Each module lasts approximately 2 to 3 hours, with a mix of practical instruction and hands-on exercises.
Is there ongoing support after the training?
Yes. Participants get access to a practical materials library and a follow-up session 30 days after the training.
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Training for companies of all sizes · In-person and remote · Customized for your sector